Privacy Policy

Agon

At www.mypassporthub.com, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal details necessary to process your passport application or provide related services. This includes, but is not limited to:

  • Full name

  • Date of birth

  • Passport information

  • Contact details (email, phone, address)

  • Payment information

  • Travel itinerary and purpose of visit

1.2 Non-Personal Information

When you visit our website, we may also collect non-identifiable data, such as:

  • Browser type

  • IP address

  • Device type

  • Pages visited on our website

  • Cookies and other tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • To facilitate your passport application process, including document preparation and submission.

  • To communicate with you regarding your application, any updates, or additional requirements.

  • To process payments securely.

  • To enhance our website, services, and overall customer experience.

  • To meet legal obligations or respond to lawful requests from authorities.

3. Sharing Your Information

We only share your information in specific situations, such as:

  • When required by law: If we are legally obligated to disclose your data to authorities, courts, or law enforcement.

  • With your consent: If you explicitly authorize us to share your information with third parties.

We never sell, rent, or share your personal data for marketing purposes.

4. Data Security

We take your data security seriously and implement strong measures to protect it, including:

  • Encryption: Sensitive information, like payment details, is encrypted during transmission.

  • Access controls: Only authorized personnel have access to your personal data.

  • Secure storage: Data is stored on secure servers with firewalls and continuous monitoring.

    While we take extensive precautions, no online system is 100% secure. By using our services, you acknowledge the inherent risks of online data transmission.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Provide the requested services.

  • Fulfill legal, tax, and regulatory requirements.

  • Resolve disputes or enforce agreements.

    After this period, we securely delete or anonymize your data.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct any inaccurate or incomplete information.

  • Deletion: Ask for the deletion of your personal data, subject to legal or contractual limitations.

  • Restriction: Limit how we process your data in certain circumstances.

  • Data portability: Receive your personal data in a structured, machine-readable format.

  • Objection: Object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us. We may ask for proof of identity before processing your request.

7. Cookies and Tracking Technologies

We use cookies on our website to enhance your browsing experience. Cookies are small text files placed on your device that help us:

  • Recognize repeat visitors

  • Track usage patterns

  • Offer personalized content or recommendations

You can manage or disable cookies through your browser settings. However, disabling cookies may impact the functionality of our website.

8. Third-Party Links

Our website may include links to other websites. Please note:

  • We are not responsible for the privacy practices of these third-party sites.

  • We recommend reviewing their privacy policies before sharing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.

10. Legal Basis for Processing

We process your data based on:

  • Contractual necessity: To fulfill our agreement to provide services.

  • Legal compliance: To comply with applicable laws and regulations.

  • Legitimate interests: To improve our services and website functionality.

  • Consent: In cases where explicit consent is required, such as for marketing purposes.

You can withdraw your consent at any time by contacting us.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be noted at the top. We encourage you to review this policy periodically to stay informed about how we handle your data.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is used, please contact us.

We are committed to addressing any privacy-related issues transparently and promptly.

By using My Passport Hub services, you confirm that you have read, understood, and agree to this Privacy Policy.